We’ve put together this useful FACTS A-Z page to help you plan your stay at Pippinsands. Please also see our Terms & Conditions, which are agreed at the time of booking.
Access Statement: Please see Pippinsands Access Statement.
Address: The full address can be found within your booking information after you have secured your holiday.
Arrival/Departure Times:
Fri to Fri bookings: Check in 4pm Fri Check out 10am Fri
Mon to Fri bookings: Check in 4pm Mon Check out 10am Fri
2 night weekend break: Check in 4pm Fri Check out 4pm Sun
3 night weekend break: Check in 4pm Fri Check out 10am Mon
BBQ: Charcoal BBQ for use Easter - end of October. You will need to bring your own charcoal.
Bed Linen and Towels: Duvets and pillows (synthetic fibres), bed linen and towels are provided. Please bring your own towels and suitable footwear (such as flip-flops) for use with the hot tub.
Booking: Booking is easy via our website. Go to the Prices & Availability page, select your chosen dates and follow the instructions from there.
CCTV: 24 hour CCTV covers the private driveway to the property.
Check In Details: This information can be found in your booking information 4 weeks before your stay.
Coffee Machine: Nespresso machine (original Nespresso pods – these are not supplied).
Cots: 2 travel cots can be provided on request at no extra charge. These are for infants aged 2 years and under.
Departure: Please see When You Leave Your Holiday Cottage.
Deposit: A booking deposit must be paid at the time of booking. The balance of your payment will be requested by email 12 weeks before the start date of your holiday, or sooner if the start date is less than 12 weeks away at the time of booking.
A cautionary/damage deposit will be requested by email about 3 weeks before your holiday, or at the time of booking if the start of your holiday is less than 3 weeks away.
Directions: You will find directions in your booking information after you have secured your holiday.
Dogs: 2 dogs welcome (small charge per pet). Dogs must be added to your booking and we ask that you read and agree to our Dog Rules before planning to bring your pet(s).
Electric Vehicle Charging: There are no EV charging points at Stonehayes Farm. Due to insurance restrictions guests cannot use outdoor plugs or cables from the house to charge vehicles. Please use this Zap Map to find local charging points.
Essentials: Crockery and cutlery, glasses (highballs, tumblers, champagne flutes, wine glasses, plastic glasses for outdoor use), 2 toilet rolls per toilet, salt and pepper, tea, coffee, sugar, washing-up liquid, dishwasher tablets, tea towels, dish cloth, scourer sponge, oven gloves, bin bags, hand soap, Seasonal Welcome Pack (typically locally sourced drink, a homemade cake and fresh flowers, though this can vary), hairdryers in all bedrooms, iron and ironing board.
Extras: Our Extras page lists suppliers such as private caterers and florists. You’ll need to contact them direct and once you’ve made arrangements, let us know who you’ve booked, when they’re coming, and how many of them there will be – this is necessary for insurance purposes.
Features: Hot tub, private garden, use of games room, access to 15 acres of private grounds.
Food Deliveries: The following supermarkets will deliver to this property: Asda, Sainsburys, Tesco, Waitrose. Local food can be delivered by Dart Fresh and Riverford Organics. Please arrange deliveries for after your 4pm arrival and ensure your name and mobile number are on the delivery information.
Games Room: This is shared with all properties at Stonehayes Farm and has a pool table, table tennis and table football, as well as a selection of games and toys for younger children.
Garden: Large private, secure garden with outdoor furniture and hot tub. All properties at Stonehayes Farm have access to the 15 acre private grounds with a children’s play area, riverside walks and a shared barbecue area
Guests: Pippinsands sleeps 14 guests in 6 bedrooms. For more details please see the Floor Plans.
Highchairs: 2 available on request at no extra charge.
Hot Tub: This is in the garden and can be used year round.
Kitchen/Utility: 4 oven oil fired Aga in the main kitchen, electric cooker in the annexe kitchen, fridge, microwave, walk-in pantry/cold room with fridge-freezer, 2 dishwashers, washer/dryer.
Music: iPod docking station.
Parking: Off road parking for several vehicles.
Rooms: 6 bedrooms (4 ensuite), family bathroom, large kitchen, walk-in pantry/cold room, dining room, snug, living room, integral annexe with kitchen, sitting room, bedroom and ensuite wet room (Bedroom 6), WC.
Room Configurations: Bedrooms 1, 2, 3, and 6 have zip and link beds that can be arranged as super kings or twins. Bedroom 4 has a super king bed and Bedroom 5 is a suite with two rooms - one with a double bed and the other with two singles.
Stairgates: There are fixed stairgates at the top and bottom of the stairs.
Things To Do: Please see Things To Do for attractions to visit, activities, places to eat, beaches and walks.
TVs: Smart TVs in living room, snug and annexe sitting room.
Wifi: Broadband. This is the best it can be, but note that Stonehayes Farm is in a very rural location and wifi speeds can therefore be slower than you might be used to. We advise downloading any films, games, etc before your stay to avoid disappointment.
Wood-burner: There is a wood-burning stove in the living room for use Nov-Apr. Logs are supplied.
Restrictions: No smoking - no fireworks, sky lanterns or drones - no noise after 11pm – single sex groups must contact us before booking.